This privacy policy explains how Petal Harmony handles personal data when you use homeunionjogger.beer, send an inquiry, or place a local flower order. It is written to help you understand your choices, your rights, and how verified requests are handled.
You may have rights to know what we process, to correct inaccurate information, to request deletion in appropriate cases, and to object to or limit certain processing. The availability of each right depends on the legal basis, the type of data, and any legal obligation that applies to us.
To protect your information, we may ask for enough details to confirm that a request is genuine and to locate the relevant records. We will review the request and respond within the time required by applicable law, or explain if more time is needed.
Inquiry records, order-related details, and technical logs are retained for the period needed to manage the request, support service delivery, maintain security, and meet legal or accounting obligations where applicable. When data is no longer needed, it is deleted or anonymized according to our retention practices.
If we make material changes, we will update the policy text on the site and may use an appropriate notice method for significant updates. The date of the latest version should be reviewed before you submit new information.
We may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences. We may also process limited technical data such as server request metadata and browser or device information when you visit the site.
We receive personal data when you submit a contact form, send a message, or share details needed to respond to a bouquet request or service inquiry. Technical data is generated automatically through normal website operation and security functions.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics cookies or marketing cookies as active on this site.
We use cookies only for essential site operation and to remember privacy preferences. You can control cookies through your browser settings, and where the site provides a preference option, you may adjust it there as well. Disabling essential cookies may affect basic site functions.
We use personal data to respond to contact form submissions, handle bouquet requests, confirm budget and color preferences, check availability, arrange payment, coordinate studio pickup or local delivery, maintain website security, and support technical delivery of the site. We also use limited data to keep records needed for legal or operational purposes.
We may share personal data with service providers that help us operate the website, process messages, support technical delivery, or maintain security. These recipients may only use the data for the services they provide to us and are expected to handle it appropriately.
We may disclose personal data when required to comply with legal obligations, respond to lawful requests, protect our rights, prevent misuse, or support security investigations. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
Where the GDPR applies, we process personal data on a lawful basis that fits the relevant activity, such as responding to an inquiry, operating the website, protecting the service, or meeting legal obligations. The exact basis may differ by context.
Where applicable, you may ask to access, correct, delete, restrict, or object to certain processing of your personal data, and you may request data portability in some situations. If processing is based on consent, you may withdraw it for future processing. Some requests may be limited where we must keep information for legal, security, or operational reasons.
